Picture the future. What do you see?
Is it self-driving cars? Lab-grown meat? Living to 120?
At Ember, we’re excited to see it all, and we know you are, too. And that’s why we’re here: to protect your future.
Because the future you want is big and endless, but it’s also simple. It’s as simple as ensuring that help is there when you need it. That a medical emergency doesn’t cut things short. That a community of people is devoted to helping each other live their best lives.
At Ember, that’s our vision of the future. And we’re making it a reality.
The Ember mobile app, now available in beta version for download on all app stores, is the platform connecting our growing network of medical professionals with people like you in the event of a medical emergency.
By leveraging the power of the crowd—the same power behind your ride sharing, food delivery, and dog walking services—we’re modernizing emergency medical systems (EMS) and increasing the efficiency of emergency care.
Wait, wait, wait. Can’t I just call 911?
Yes. In fact, our alert system calls 911 dispatch and alerts our network of medics simultaneously. But the EMS system in the United States is tricky and often less reliable than we think. Let’s break it down.
The Time Conundrum
When calling for help in a medical emergency, you expect an ambulance to arrive to the scene as quickly as possible.
But when you or a loved one is suffering from a life-threatening medical emergency, one in which blood and/or air flow has stopped, the average ambulance response time of 8-14 minutes is far too long.
In instances of cardiac arrest, in which over 350,000 Americans fall victim to each year, the response time that yields the highest survival rates is 5 minutes or less.
And even with the US average, ambulance response times vary widely. Location and population density are the primary determinants in how quickly and effectively emergency response is delivered.
With wide streets and less traffic, those living in suburbs are more likely to receive fast care. In cities, it can take up to 15 minutes. In rural areas, up to 30 minutes. On a global scale, the problem is even more complex and severe.
The solution is clear, and it lives right next door to you. With millions of Americans living in hard-to-reach areas, the Ember medic network—comprised of physicians, nurses, paramedics, and EMTs—forgoes traffic and distance.
We receive alerts and respond on foot (or other forms of rapid transportation) to your location, and we arrive on scene in less than 5 minutes to provide trained CPR and AED support.
In 2016, John Oliver’s Last Week Tonight reported that 1 in 5 callers can’t be found with 911 dispatch technology alone.
That’s because 911 dispatch technology, the capabilities of which vary widely between call centers, is still operating in a world we used to live in—one dominated by landlines. With outdated call centers, the lives of 95% of Americans who own cellphones and may very well use them to call 911 are at risk.
In the era of smartphones and instant access to ridesharing, food delivery, and movie ticket downloads, why is critical emergency response still left in the dark ages?
At Ember, we’re bridging the technology gap. The Ember mobile app shares your exact location with 911, eliminating the time it takes to make the phone call and any technical confusion that may arise in identifying that exact location.
Emergency Response Used for Non Life-Threatening Emergencies
Ever spent too long in an ER waiting room, second-guessing your decision to be there in the first place? Maybe you’ve called an ambulance that you didn’t need?
“Avoidable” ER visits and ambulance rides happen to the best of us. But both can be detrimental to the efficiency of medical emergency care resources—a strain on 911 dispatch, limited staff of ER doctors, or the availability of emergency transportation for victims who truly need it.
They’re also expensive. The bill for an ambulance ride can easily exceed $1000, even with insurance.
While research has yet to reach a consensus on the frequency of their occurence, “avoidable” ER visits are, well, easily avoidable.
With our in-app telehealth feature, our Ember medics evaluate your symptoms and provide recommendation on which kind of care is best for you before you get to the waiting room—or call an ambulance you don’t need.
And when you do need emergency services, Ember improves the efficiency and resources of the entire emergency care system to ensure that they’ll be able to fix you up quicker.
A Future Worth Waiting F— Oh, Wait. It’s Already Here.
Robots and self-driving cars are still living in test facilities. But the door to download the Ember app is wide open, and the revolution is here—have a look for yourself.
It’s free, easy-to-use, and accessible for everyone with a smartphone. We’re saving lives and building a better future. We’re making you think about medical emergency care now, so when it does happen, you’ll be prepared.
Whether you’re an interested user or a medic, contact us for an invite code to our beta version at email@example.com. Download the app today and join the #ModernizeEMS movement.
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